Salesforce Administrator 

1) CRM Overview & SaaS

2) Salesforce Applications (Marketing, Sales, Service) Overview

3) Configuration Basics Overview

          Application Elements Overview (Tabs, App, Links, HomePage Component)

          Salesforce Building Blocks Overview (Objects, Page Layouts, Related List, Fields,        Buttons etc)

          Workflow Rules Overview

4) Personal Customization (Password Reset, Login Access, Calendar Sharing etc)

5) System Administration

       Roles

       Profiles

       User Setup

       Login History

       Queues

       Groups

6) Advanced System Administration (Security Controls)

       OWD

       Sharing Settings

       Password Policies

       Audit Trail

       Communication Templates

       Data Loader

       Mass Update/Transfer Records

       Storage Usage

       Sandbox

7) Monitoring Logs & Jobs

8) Concluding Session with Q&A

Salesforce Developer - Configuration Track     

1) CRM Overview

2) Salesforce Architecture (SaaS, PaaS, On Demand)

3) Salesforce Applications (Marketing, Sales, Service) Overview

4) Advanced Configuration

Application Elements (Tabs, App, Links, HomePage Component)

Salesforce Building Blocks & Configuration (Objects, Page Layouts, Related List,  

Fields, Buttons, Formula Fields, Relationship fields, Lookup Master Detail, Cross Object, reference Workflows and Approvals, Workflow actions: Email, Tasks, Outbound etc)

Workflow Rules & Approval Processes

Time Dependent Workflows

4) Personal Customization (Password Reset, Security Token Login Access, Calendar Sharing etc)

5) System Administration Basics

       Roles

       Profiles

       User Setup

       Login History

       Queues

       Groups

6) Apex Development Basics

    Apex Classes

    Apex Triggers

    VF Pages

7) Concluding Session with Q&A

 
Salesforce Developer - Customization Track  

1) CRM Overview

2) Salesforce Architecture (SaaS, PaaS, On Demand)

3) Advanced Configuration

          Application Elements (Tabs, App, Links, HomePage Component)

           Salesforce Building Blocks & Configuration (Objects, Page Layouts, Related List, Fields, Buttons, Formula Fields, Relationship Fields, Lookup Master Detail, Cross Object Reference, Workflows and Approvals, Workflow actions: Email, Tasks, Outbound etc)

          Workflow Rules & Approval Processes

           Time Dependent Workflows

4) Personal Customization (Password Reset, Security Token Login Access, Calendar Sharing etc)

5) Apex Development Building Blocks

    Apex Classes

    VF Pages

    Apex Trigger

    SOQL

    SOSL

    Debugging

    System Log

6) Apex API Programming

    SOQL & SOSL

    Batch Apex

    Writing Apex Classes as Web Services

    Email API

7) Visual Force Programming

    Standard Controller

    Custom Controller

    List Controller

    Controller Extensions

8) Apex Triggers

    Trigger Events

    Design Pattern

    Bulk Trigger